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U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor Company
will reimburse a reasonable amount for towing to the nearest dealership
within 35 miles (56 km). To obtain reimbursement information, U.S. Ford,
Mercury and Lincoln vehicle customers call 1-800-241-3673. Customers will
be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located between
the center air registers above the
radio. The hazard flashers will operate
whether the ignition is off or on.
Press the flasher control and all
front and rear direction signals will
flash. Press the flasher control again to turn them off. Use it when your
vehicle is disabled and is creating a safety hazard for other motorists.
Note: With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Should your vehicle shut off after a collision due to this feature, you may
restart your vehicle by doing the following:
1. Turn the ignition switch to the off position.
2. Turn the ignition switch to the on position.
In some instances the vehicle may not restart the first time you try to
restart and may take one additional attempt.
WARNING: Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected
by an authorized dealer after any collision.
Roadside Emergencies
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2011 MKZ Hybrid (hkz)
Owners Guide, 1st Printing
USA (fus)