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Troubleshooting
Error Message Cause Solution
Disconnected
(iPod)
The iPod/Bluetooth audio player
is selected as a source although
no iPod/Bluetooth audio player is
connected.
Change the source to any source other than
iPod/Bluetooth. Connect an iPod/Bluetooth
audio player, and change the source to iPod/
Bluetooth again.
No Media file The connected USB device contains
no playable audio file. Media was
played that doesn’t have data
recorded that the unit can play.
See Playable Media and Files (P.128) and
try another USB device.
USB Device
Error!!
The connected USB device is rated
a current capacity higher than the
allowable limit.
Check the USB device. Some trouble may have
occurred to the connected USB device.
Change the source to any source other than
USB. Remove the USB device.
Authorization
Error
Connection to the iPod has failed.
• Remove the iPod and then reconnect it.
• The unit does not support the iPod.
See Connectable iPod/iPhone (P.130).
Update your
iPod
The iPod’s software is an older
version which the unit can not
support.
The unit may not support the connected iPod
model.
Confirm that the software for the iPod is the
latest version.
See Connectable iPod/iPhone (P.130).
Navigation
Error. Please
turn on power
again later.
The communication error has
occurred due to severely cold
temperature.
Turn on power again after warming your car
interior.
Check
Application
The Aha application is stopped. Start the Aha application of the your device.
Please update
your Aha
application
The Aha application is an older
version which the unit can not
support.
Confirm that the Aha application is the latest
version.
SiriusXM
Check Tuner A SiriusXM tuner is not connected
to this unit.
Check that the connected SiriusXM Connect
Vehicle Tuner is connected.
Subscription
Updated - Press
Return To
Continue
The SiriusXM subscription has been
renewed.
Pressing the Control knob will clear the error
message.
Channel Not
Available
The currently selected channel is
unavailable.
—
Ch
Unsubscribed
The currently selected channel is
not subscribed to.
—
Check Antenna No antenna is connected to the
SiriusXM tuner.
Check that an antenna is connected to the
SiriusXM tuner.
No Signal No SiriusXM radio signal is received. —