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Symptoms Remedies/Causes
Navigation
Navigation voice cannot be heard from the
speakers.
Guidance volume level is set to the minimum level. Adjust
it to the optimum level. (☞ page 40)
The voice guidance does not come out from the
speaker on the driver’s side.
Change the <Output> setting. (☞ page 40)
Navigation guidance is sometimes incorrect. Reversing signal/speed signal leads are not connected.
Connect them correctly (☞Installation/Connection
Manual).
A POI found using <POI Name> in the
<Destination Menu> is not within the
selected city.
This is not a malfunction. The System may also search
areas around the selected city/state.
The current position displayed on the map
remains wrong for more than 30 minutes.
Check the connection of the following leads.
– GPS antenna
– Speed signal lead
If any disconnection is found, connect the lead again.
• If no problems are found with connections, reset the
calibration data by selecting <Reset Calibration
Data>. (☞ page 39)
The distance and estimated time in the
guidance are inaccurate after replacing/
rotating the tires.
Perform <Reset Calibration Data> to clear the
accumulated calibration data. (☞ page 39)
“Check GPS Antenna” Check the connection of the GPS antenna.
“Acquiring GPS Signal” • Acquiring GPS signals. Wait until signal reception is
completed.
• GPS signals cannot be received. Move to the place where
the System receives the GPS signals.
“Route calculation failed.” Failed to calculate the route. The destination/via point is
too far from any road. Select another destination/via point
where is close to a road.
“Route calculation is aborted because
destination is too far.”
The destination/via point is too far from the current
position. Select another destination/via point where is
nearer to the current position.
“Specified destination is not found.” Valid information is not found in the database. Search
for another place. Press [
] and search again with
different conditions (such as different category or place).
“Speed pulse not detected. System works as
GPS only mode until speed pulse is detected.”
Check the connection of the speed signal lead.
Troubleshooting/error messages
EN_KW-NT3[J]f.indb 86EN_KW-NT3[J]f.indb 86 10.4.2 0:58:01 PM10.4.2 0:58:01 PM