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process diagram. A graphical representation of a
process or process path that shows all its components.
process instance. In FlowMark: an executable copy
of a process template in Runtime.
process management. In FlowMark: the Runtime
tasks associated with process instances, such as
creating, starting, suspending, resuming, terminating,
restarting, and deleting process instances. See also
business process management (BPM)
and
process path
management
.
process manager. A manager who has the delegated
responsibility from a process owner to manage the
day-to-day operations of a process or process path.
See also
process owner
.
process owner. A senior manager who is responsible
for managing all aspects of a business process or
process path. A process owner usually delegates the
operational management to process managers. See
also
process manager
.
process path. A sequence of processes or activities
and flows of data or information that produce a specific
product or service. A process path usually starts and
ends with a customer service encounter. See also
service encounter
.
process path management. The management of a
business across the traditional vertical processes or
organizations; for example, in a traditional order
fulfillment company, the vertical processes are
sell,
order, supply, distribute, settle
.
process quality management bus. On the ALOVC, a
continuum across the enterprise process path to
capture any process quality parameters, such as CMPs,
CSFs, goals, strategies, or policies in relation to
customer service encounters. See also
bus
.
process status. In FlowMark: the status of a process
instance. The status can be one of the following:
Ready
Pending
Running
Suspended
Terminated
Finished
process template. In FlowMark: the translated form of
a workflow model in Runtime.
program. In FlowMark: a computer-based application
that supports the work to be done in an activity.
Program activities reference executable programs using
the logical names associated with the programs in
FlowMark program registrations. See also
program
registration
.
program activity. In FlowMark: an activity to which a
registered program is assigned. Starting this activity
invokes the program. See also
process activity
.
program registration. In FlowMark: identification of a
program to a FlowMark database, so that it can be
assigned to a program activity in a workflow model.
See also
program activity
.
R
recommendation. Advice or suggestion on how to
meet a goal, solve a problem, evaluate a CSF, or carry
out a strategy or policy.
refinement. A standard modeling technique used to
view the parts of a whole in increasing amounts of
detail. See also
hierarchical structure diagram (HSD)
.
relationship. A descriptive association between two
data entities or relationships in a data model.
report. Formatted text and graphics, usually generated
by a system.
report layout. The design and specifications for the
format of a printed report. See also
screen layout
.
repository. An organized, shared collection of data or
information that supports business process
re-engineering, application development, or business or
systems management. It is usually automated and is
implemented as a database.
REXX. Restructured extended executor language. A
procedures language.
RISC. Reduced instruction set computer (runs AIX).
role. In FlowMark: a responsibility that is defined for
staff members. Role is one of the criteria that can be
used to dynamically assign activities to people. See
also
organization
.
root cause analysis. The analytical determination of
the cause of the symptom of a problem.
Runtime. In FlowMark: the component used to
execute process instances. The Runtime component
consists of:
Runtime server
Program execution client
Bundle server
Notification service
Delivery server
Runtime client
See also
Buildtime
and
Runtime client
.
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