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PROBLEM POSSIBLE CAUSE SOLUTION
When the foot pedal is pressed
one rear wheel spins
Operation of vehicle in low speed It is possible that only one rear wheel may
spin when both rear wheels are raised off
the ground and the vehicle is in low speed.
This does not necessarily indicate a problem.
Check for proper operation of the drive system
by raising the rear wheels off the ground
and pressing the foot pedal. If only one rear
wheel spins, carefully press your hand on the
spinning wheel to slow it down. The other rear
wheel should begin to spin. If the other rear
wheel does not begin to spin, there may be
a problem with the vehicle. Contact your local
Power Wheels
®
authorized service center for
diagnosis and repair.
Sometimes the vehicle doesn’t
run, but other times it does
Loose wire or connector Check all wires around the motors and all
connectors to make sure they are tight.
Motor or electrical switch damage Contact your local Power Wheels
®
authorized
service center for diagnosis and repair.
When the foot pedal is
pressed, the vehicle won’t run
without a push
Loose wire or connector Check all wires around the motors and all
connectors to make sure they are tight.
“Dead Spot” on motor Contact your local Power Wheels
®
authorized
service center for diagnosis and repair.
Battery's thermal fuse
constantly "trips", but the
vehicle is not overloaded
nor the driving conditions
too severe
Damaged battery Contact your local Power Wheels
®
authorized
service center for diagnosis and repair.
Child is switching between FORWARD
and REVERSE without stopping
Teach your child to stop the vehicle before
switching direction.
Loud clacking or grinding noise
from a motor-gearbox
Broken gears Contact your local Power Wheels
®
authorized
service center for diagnosis and repair.
Charger gets warm during use It is normal for some chargers to get
warm during use and is not reason for
concern.
No action required.
If your charger does not get warm during use,
it does not mean that it is not working properly.
Battery makes a sizzling or
gurgling noise when charging
It is normal for some batteries to make
noise and swell slightly while charging
and is not reason for concern.
No action required.
If your battery does not make noise or swell
slightly during charging, it does not mean that
it is not accepting the charge.
PROBLEMS AND SOLUTIONS GUIDE