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IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below.
If you still experience a problem, please contact Power Wheels
®
Consumer Relations, or your local Power Wheels
®
authorized service center.
PROBLEMS AND SOLUTIONS GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
Vehicle does not run Undercharged battery Charge the battery. A new battery should have
been charged for at least 18 hours before using
the vehicle for the rst time. After rst-time use,
recharge the battery for at least 14 hours after each
use. Never charge the battery longer than 30 hours.
Check all connectors. Make sure the charger
connector is plugged into the battery, and that the
charger is plugged into the wall.
Make sure power ow to the wall outlet is “ON”.
Charger is not working There is no sure way to tell if your charger is
working unless you have a volt meter. If you suspect
there is a problem with your charger, contact your
local Power Wheels
®
authorized service center.
They can test your charger for you.
Tripped thermal fuse The built-in thermal fuse may “trip” and shut down
operation of the vehicle if the vehicle is overloaded
or the driving conditions too severe. Once a fuse
has “tripped”, remove your foot from the pedal and
wait approximately 25 seconds before operating
the vehicle again. To avoid repeated automatic
shutdowns, do not overload the vehicle by
exceeding the 65 lbs (29,5 kg) maximum weight
capacity or by towing anything behind the vehicle.
Do not drive up hills or run into xed objects, which
can cause the wheels to stop spinning while power
is still being supplied to the motors. If a thermal fuse
continually trips, contact your local Power Wheels
®
authorized service center.
Loose wire or loose connectors
Check all wires and connectors. Make sure the motor
harness connector is plugged into the battery, and
that there are no loose wires around the motors.
Dead battery If your battery is old or if you have not followed
Battery Care instructions, your battery may be dead.
If you are unsure whether or not the battery is dead,
you can have it tested at your local Power Wheels
®
authorized service center.
Electrical switch damage
The electrical switches can become corroded due to
exposure to water or moisture, or can jam due to loose
dirt, sand or gravel. Contact your local Power Wheels
®
authorized service center for diagnosis and repair.
Motor damage Contact your local Power Wheels
®
authorized
service center for diagnosis and repair.