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K3034pr-0921
PROBLEMS AND SOLUTIONS GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
Vehicle was running but
suddenly stopped
Loose wire or loose connectors Check all wires and connectors. Make sure the motor harness
connector is plugged into the battery connector, and that there
are no loose wires around the motors.
Tripped thermal fuse Each Power Wheels
®
6 Volt (4.0 Amp/Hr.) battery has a built-in
thermal fuse. A thermal fuse may “trip” and shut down operation
of the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has “tripped”, release the power button
and wait 25 seconds before operating the vehicle again. To avoid
repeated automatic shutdowns, do not overload the vehicle by
exceeding the 40 lbs (18 kg) maximum weight capacity or by
towing anything behind the vehicle. Do not drive up hills or run
into xed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If a thermal fuse
continually trips, contact your local Power Wheels
®
authorized
service center
Vehicle is overloaded Make sure you do not overload the vehicle by allowing more than
one rider at one time, by exceeding the 40 lbs (18 kg) maximum
weight capacity, or by towing objects behind the vehicle.
Driving conditions are too stressful Use only on generally level ground.
Short run time (Less than
1 - 3 hours per charge)
Undercharged battery Charge the battery. A new battery should have been charged for
at least 18 hours before using the vehicle for the rst time.
After rst-time use, recharge the battery for at least 14 hours
after each use. Never charge the battery longer than 30 hours.
Check all wires and connectors. Make sure the charger connector
is plugged into the battery connector, and that the charger is
plugged into the wall.
Make sure power ow to the wall outlet is “ON”.
Overcharged battery Do not charge the battery longer than 30 hours. If you suspect that
your battery is damaged as a result of overcharging, contact your
local Power Wheels
®
authorized service center. They can test your
battery for you.
Battery is old and will not accept
full charge
Even with proper care, a rechargeable battery does not last
forever. Average battery life is 1 to 3 years depending on vehicle
use and use conditions. Replace only with a Power Wheels
®
6 Volt (4.0 Amp/Hr.) battery with a built-in thermal fuse. Do not
substitute parts.
Tripped thermal fuse Each Power Wheels
®
6 Volt (4.0 Amp/Hr.) battery has a built-in
thermal fuse. A thermal fuse may “trip” and shut down operation
of the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has “tripped”, release the power button
and wait 25 seconds before operating the vehicle again. To avoid
repeated automatic shutdowns, do not overload the vehicle by
exceeding the 40 lbs (18 kg) maximum weight capacity or by
towing anything behind the vehicle. Do not drive up hills or run
into xed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If a thermal fuse
continually trips, contact your local Power Wheels
®
authorized
service center.