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If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest
authorized service center (see page 32) or contact Power Wheels
®
Consumer Affairs toll-free at 1-800-348-0751.
Helpful Hint: For faster service when calling Consumer Affairs, completely charge the batteries before calling and have the
following available by the phone:
• vehicle,
• vehicle model number (see sticker in battery compartment),
• vehicle production run number (see sticker in battery compartment),
• Phillips screwdriver, slotted screwdriver and needle-nose pliers with plastic or rubber handles,
• an extra Power Wheels
®
30 amp fuse is helpful.
Problems and Solutions Guide
31
Problem Possible Cause Solution
When the foot pedal is pressed, Loose wire or connector Check all wires around the motors and all connectors
the vehicle won’t run without to make sure they are tight.
a push
“Dead Spot” on motor Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Vehicle constantly blows fuses Wrong type of fuse used Your vehicle requires Power Wheels
®
30 amp
fuses, one in each battery. Make sure the Power Wheels
®
30 amp fuses are properly installed in the batteries.
For best performance, do not use substitute parts.
Child is switching speeds Teach your child to stop the vehicle before switching
or between forward and reverse between speeds or switching direction.
without stopping.
Loud clacking or grinding Broken gears Contact your local Power Wheels
®
authorized service
noise from a motor-gearbox center for diagnosis and repair.
Charger gets warm during use It is normal for some chargers to get No action required.
warm during use and is not reason
for concern. If your charger does not get warm during
use, it does not mean that it is not working properly.
Batteries make a sizzling or It is normal for some batteries to No action required.
gurgling noise when charging make noise and swell slightly while
charging and is not reason for If your batteries do not make noise or swell slightly
concern. during charging, it does not mean that they are
not accepting the charge.