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Problems and Solutions Guide
Vehicle was running but Loose wire or loose connectors Check all wires and connectors. Make sure the battery
suddenly stopped connector is tightly plugged into the motor harness
connector, and that there are no loose wires around
the motors.
Wrong type or improperly installed fuse Make sure that each battery has a properly installed
Power Wheels
®
thermal fuse before charging.
For best performance, do not use substitute parts.
Tripped thermal fuse A thermal fuse may "trip" and shut down operation of the
vehicle if the vehicle is overloaded or the driving conditions
too severe. The fuse will automatically reset itself after
approximately 25 seconds, allowing the vehicle to resume
normal operation. To avoid repeated automatic shutdowns,
do not overload the vehicle by exceeding the 130 lbs
maximum weight capacity or by towing anything behind
the vehicle. Avoid severe driving conditions, such as driving
up very steep hills or running into fixed objects, which can
cause the wheels to stop spinning while power is still being
supplied to the motors. If a thermal fuse continually trips,
contact your local Power Wheels
®
authorized service center.
Short run time (Less than Undercharged batteries Charge the batteries. New batteries should have been
1 - 3 hours per charge) charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the batteries for
at least 14 hours after each use. Never charge the
batteries longer than 30 hours.
Check all wires and connectors. Make sure the battery
connector is tightly plugged into the charger connector,
and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged batteries Do not charge the batteries longer than 30 hours. If you
suspect that your batteries are damaged as a result of
overcharging, contact your local Power Wheels
®
authorized
service center. They can test your batteries for you.
Batteries are old and will not Even with proper care, a rechargeable battery does not
accept full charge last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. For best performance,
do not use substitute parts.
Wrong type or improperly installed fuse Make sure that the batteries have properly installed
Power Wheels
®
thermal fuses before charging.
For best performance, do not use substitute parts.
Tripped thermal fuse A thermal fuse may "trip" and shut down operation of the
vehicle if the vehicle is overloaded or the driving conditions
too severe. The fuse will automatically reset itself after
approximately 25 seconds, allowing the vehicle to resume
normal operation. To avoid repeated automatic shutdowns,
do not overload the vehicle by exceeding the 130 lbs
maximum weight capacity or by towing anything behind
the vehicle. Avoid severe driving conditions, such as driving
up very steep hills or running into fixed objects, which can
cause the wheels to stop spinning while power is still being
supplied to the motors. If a thermal fuse continually trips,
contact your local Power Wheels
®
authorized service center.
Problem Possible Cause Solution