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Problems and Solutions Guide
Short run time (Less than Undercharged battery Charge the battery. A new battery should have been
1 - 3 hours per charge) charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connectors. Make sure the charger
connector is plugged into the battery, and that the charger is
plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery Do not charge the battery longer than 30 hours. If you
suspect that your battery is damaged as a result of
overcharging, contact your local Power Wheels
®
authorized
service center. They can test your battery for you.
Battery is old and will not Even with proper care, a rechargeable battery does not
accept full charge last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace the battery with
a new Power Wheels
®
6 volt rechargeable battery. Do not
substitute parts.
Wrong type or improperly installed fuse Make sure that the battery has a properly installed
Power Wheels
®
25 amp fuse installed before charging.
For best performance, do not use substitute parts.
Driving conditions are too stressful Use only on generally level ground. Extreme temperatures
can also affect run time.
Vehicle runs sluggishly Undercharged battery Charge the battery. A new battery should have been charged
for at least 18 hours before using the vehicle for the first time.
After first-time use, recharge the battery for at least 14 hours
after each use. Never charge the battery longer than 30 hours.
Check all connectors. Make sure the charger connector is
plugged into the battery, and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is “ON”.
Battery needs charging After each use, the battery needs charging.
Wrong type or improperly installed fuse Make sure that the battery has a properly installed
Power Wheels
®
25 amp fuse installed before charging.
For best performance, do not use substitute parts.
Battery is old and will not accept Even with proper care, a rechargeable battery does not last
full charge forever. Average battery life is 1 to 3 years depending on the
vehicle use and use conditions. Replace the battery with a
new Power Wheels
®
6 volt rechargable battery. Do not
substitute parts.
Vehicle is overloaded Make sure you do not overload the vehicle by allowing
more than one rider at one time, by exceeding the 65 lb.
maximum weight capacity, or by towing objects behind
the vehicle.
Driving conditions are too stressful Use only on generally level ground.
Sometimes the vehicle doesn’t Loose wire or connector Check all wires around the motors and all connectors to
run, but other times it does make sure they are tight.
Motor or electrical switch damage Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Problem Possible Cause Solution