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Chevrolet Silverado Owner Manual - 2011
Customer Information 13-11
Courtesy Rental Vehicle
Your dealer may arrange to
provide you with a courtesy
rental vehicle or reimburse you
for a rental vehicle that you
obtain if your vehicle is kept for an
overnight warranty repair. Rental
reimbursement will be limited and
must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may
include minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information
about availability. All Courtesy
Transportation arrangements will
be administered by appropriate
dealer personnel.
General Motors reserves the right
to unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and
to resolve all questions of claim
eligibility pursuant to the terms
and conditions described herein
at its sole discretion.
Collision Damage Repair
If your vehicle is involved in
a collision and it is damaged,
have the damage repaired by
a qualified technician using the
proper equipment and quality
replacement parts. Poorly performed
collision repairs diminish your
vehicle's resale value, and safety
performance can be compromised
in subsequent collisions.
Collision Parts
Genuine GM Collision parts are
new parts made with the same
materials and construction methods
as the parts with which your vehicle
was originally built. Genuine GM
Collision parts are your best choice
to ensure that your vehicle's
designed appearance, durability,
and safety are preserved. The use
of Genuine GM parts can help
maintain your GM New Vehicle
Limited Warranty.