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Emergency Road Service is performed on site for
the following situations:
• Towing Service: Emergency towing from a
public roadway or highway to the nearest
dealership for warranty service or in the event
of a vehicle-disabling accident. Winch-out
assistance when the vehicle is mired in sand,
mud, or snow.
• Battery Jump Starting: No-start occurrences
which require a battery jump start will be
covered at no charge.
• Lock Out Assistance: To ensure security,
the driver must present the vehicle registration
and personal ID before lock-out service is
provided. Lock-out service will be covered at
no charge if you are unable to gain entry
into your vehicle. If your vehicle will not
start, Roadside Service will arrange to have
your vehicle towed to the nearest authorized
dealership. In the United States, replacement
keys made at the customer’s expense will
be delivered within 10 miles.
• Fuel Delivery: Delivery of enough fuel for the
customer to get to the nearest service station
(approximately $5 in the United States and
10 litres in Canada). Service to provide diesel
may be restricted. For safety reasons,
propane and other alternative fuels will not be
provided through this service.
• Flat Tire Change (Covers change only):
Installation of your spare tire, in good
condition, will be covered at no charge. The
customer is responsible for the repair or
replacement of the tire if not covered by a
warrantable failure.
• Trip Interruption: If your trip is interrupted
due to a warranty failure, incidental expenses
may be reimbursed during the
48 months/50,000 miles (80 000 km) warranty
period. Items covered are hotel, meals,
and rental car.
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