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Customer Assistance and Information ....... 482
Customer Satisfaction Procedure ............... 482
Online Owner Center ................................. 485
Customer Assistance for Text
Telephone (TTY) Users .......................... 486
Customer Assistance Offices ..................... 486
GM Mobility Reimbursement Program ........ 487
Roadside Service ...................................... 488
Courtesy Transportation ............................. 491
Vehicle Data Collection and Event Data
Recorders .............................................. 494
Collision Damage Repair ........................... 495
Reporting Safety Defects ............................ 500
Reporting Safety Defects to the
United States Government ..................... 500
Reporting Safety Defects to the
Canadian Government ............................ 500
Reporting Safety Defects to
General Motors ...................................... 500
Service Publications Ordering
Information ............................................. 501
Section 7 Customer Assistance Information
481