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Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes first.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Cadillac and General Motors of
Canada Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any time
without notification.
Cadillac and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or driver
if they decide the claims are made too often, or the same
type of claim is made many times.
Cadillac Owner Privileges™
• Emergency Fuel Delivery: Delivery of enough fuel
for the vehicle to get to the nearest service station.
• Lock-Out Service: Service is provided to unlock the
vehicle if you are locked out. A remote unlock may be
available if you have OnStar
®
. For security reasons,
the driver must present identification before this
service is given.
• Emergency Tow From a Public Road or Highway:
Tow to the nearest Cadillac dealer for warranty
service, or if the vehicle was in a crash and cannot
be driven. Assistance is also given when the vehicle
is stuck in the sand, mud, or snow.
• Flat Tire Change: Service is provided to change a
flat tire with spare tire. The spare tire, if equipped,
must be in good condition and properly inflated. It is
your responsibility for the repair or replacement of
the tire if it is not covered by the warranty.
• Battery Jump Start: Service is provided to jump
start a dead battery.
• Trip Routing Service: Detailed maps of
North America are provided when requested either
with the most direct route or the most scenic route.
Additional travel information is also available. Allow
three weeks for delivery.
• Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 year/100,000 miles (160 000 km) Powertrain
warranty period. Items considered are hotel, meals,
and rental car.
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