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*990-0197A*
APC Worldwide Customer Support
Customer support for this or any other APC product is available at no charge in any of the
following ways:
• Visit the APC Web site to access documents in the APC Knowledge Base and to
submit customer support requests.
– www.apc.com (Corporate Headquarters)
Connect to localized APC Web sites for specific countries, each of which
provides customer support information.
– www.apc.com/support/
Global support searching APC Knowledge Base and using e-support.
• Contact an APC Customer Support center by telephone or e-mail.
– Regional centers:
– Local, country-specific centers: go to www.apc.com/support/contact for
contact information.
Contact the
APC representative or other distributor from whom you purchased your APC
product for information on how to obtain local customer support.
APC headquarters U.S., Canada (1)(800)800-4272 (toll free)
Latin America (1)(401)789-5735 (USA)
Europe, Middle East, Africa (353)(91)702000 (Ireland)
Japan (0) 35434-2021
Australia, New Zealand, South
Pacific area
(61) (2) 9955 9366 (Australia)
Entire contents copyright © 2004 American Power Conversion. All rights reserved.
Reproduction in whole or in part without permission is prohibited. APC, the APC logo,
Smart-UPS, Symmetra, and Matrix-UPS are trademarks of American Power Conversion
Corporation and may be registered in some jurisdictions. All other trademarks, product names,
and corporate names are the property of their respective owners and are used for informational
purposes only.
990-0197A 01/2004