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24 Remote Power-Off Device — Installation and Quick Start
Warranty and Service
Limited
warranty
APC warrants the Remote Power-Off Device to be free from
defects in materials and workmanship for a period of two years
from the date of purchase. Its obligation under this warranty is
limited to repairing or replacing, at its own sole option, any
such defective products. This warranty does not apply to
equipment that has been damaged by accident, negligence, or
misapplication or has been altered or modified in any way. This
warranty applies only to the original purchaser.
Warranty
limitations
Except as provided herein, APC makes no warranties,
express or implied, including warranties of merchantability
and fitness for a particular purpose. Some jurisdictions do
not permit limitation or exclusion of implied warranties;
therefore, the aforesaid limitation(s) or exclusion(s) may not
apply to the purchaser.
Except as provided above, in no event will APC be liable
for direct, indirect, special, incidental, or consequential
damages arising out of the use of this product, even if
advised of the possibility of such damage.
Specifically, APC is not liable for any costs, such as lost profits
or revenue, loss of equipment, loss of use of equipment, loss of
software, loss of data, costs of substitutes, claims by third
parties, or otherwise. This warranty gives you specific legal
rights and you may also have other rights, which vary
according to jurisdiction.
Obtaining
service
To obtain support for problems with your Remote Power-Off
Device:
1. Note the serial number and date of purchase. The serial
number is on a label on the bottom of the RPO after the
characters S/N:.
2. Contact Customer Support at a phone number on the
back cover of this manual. A technician will try to help
you solve the problem by phone.
3. If you must return the product, the technician will give
you a return material authorization (RMA) number. If the