24 Product information EN
Customer Care options worldwide
HP Customer Care and Product Repair Assistance for the U.S. and Canada:
Call (208) 323-2551 in the United States or (905) 206-4663 in Canada Monday through Friday 6 am to 10
pm and Saturday 9 am to 4 pm (Mountain Time) free of charge during the warranty period. However, your
standard long-distance phone charges still apply. Have your system nearby and your serial number ready
when calling.
If you know your printer needs repair, call 1-800-243-9816 to locate your nearest HP-authorized service
provider, or call 208-323-2551 for HP centralized service dispatch.
Post-warranty telephone assistance is available to answer your product questions. Call (1) (900) 555-1500
($2.50* per minute, U.S. only) or call 1-800-999-1148 ($25* per call, Visa or MasterCard, U.S. and
Canada) Monday through Friday from 7 am to 6 pm and Saturday from 9 am to 3 pm (Mountain Time).
Charges begin only when you connect with a support technician. *Prices subject to change.
European HP Customer Care and In-Country/Region Support
Open Monday through Friday 8:30-18:00 CET
HP provides a free telephone support service during the warranty period. By calling a telephone number
listed below, you will be connected to a responsive team waiting to help you. If you require support after
your warranty has expired, you can receive support for a fee through the same telephone number. The fee
is charged on a per-incident basis. When calling HP, have the following information ready: product name
and serial number, date of purchase, and description of the problem.
Israel: +972 (0)9 9524848
Denmark: +45 39 29 4099
Sweden: +46 (0)8 619 2170
Spain: +34 902 321 123
Portugal: +351 21 3176333
Norway: +47 22 11 62 99
Italy: +39 02 264 10350
Austria: +43 (0) 7114 201080
Germany: +49 (180) 52 58 143
Switzerland: +41 (0)848 80 11 11
English in Europe +44 (0) 171 512 52 02
Belgium: +32 (0)2 626 8807
France: +33 (0)1 43 62 3434
Switzerland: +41 (0)848 80 11 11
Finland: +358 (0)203 47 288
Belgium: +32 (0)2 626 8806 (Dutch)
+32 (0)2 626 8807 (French)
the Netherlands: +31 (0) 20 606 8751
Ireland: +353 (0)1 662 5525
U.K.: +44 (0)171 512 5202
Greece: +30 (0) 16196411
English in other
European countries: +44 (0)171 512 52 02
In-country/region support
Open Monday through Friday 8:00-19:00
If you require telephone support, call the number below. If you require additional product repair services,
see “HP worldwide sales and service offices.”
Australia: (61) (3) 8877-8000
Hong Kong SAR: 800 96 7729
Malaysia: +60 3 295 2566
New Zealand: +64 9 356 6640
Singapore: +65 272 5300
Taiwan: +886 (2) 2717 0055
Korea: (82) (2) 3270-0700
Argentina: (541) 778 8380 Mexico (Mexico City): 800-427-6684
Poland: +48 22 519 06 00
Russia and the Ukraine: +7 095 797 3520 (Moscow)
+7 812 346 7997 (St. Petersburg)
+7 (380-44) 490-3520 (Ukraine)
China: +86 (0)10 6564 5959
Hong Kong SAR: 800 96 7729
Hungary: +365 (0)1 3821111
Service.book Page 24 Thursday, September 14, 2000 11:15 AM
