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Customer care
Check the things you can do yourself. Refer to your user
guide and check:
1
Your appliance is correctly installed.
2
You are familiar with its normal operation.
If after checking these points you still need assistance please refer to the following:
In New Zealand
If you need assistance...*
Call your Fisher and Paykel retailer who is trained to provide information on your appliance, or if
we can be of any further help, please contact our Customer Care Centre.
Toll Free: 0800 FP CARE or 0800 37 2273 Fax: (09) 273 0656.
Email: customer.care@fp.co.nz Postal address: P.O.Box 58732, Greenmount, Auckland.
If you need service...*
Fisher and Paykel has a network of independent Fisher and Paykel Authorised Service Centres
whose fully trained technicians can carry out any service necessary on your appliance. Your
dealer or our Customer Care Centre can recommend an Authorised Service Centre in your area.
In Australia
If you need assistance call...*
Call the Fisher and Paykel Customer Care Centre and talk to one of our Customer Care
Consultants.
Toll Free: 1300 650 590 Fax: (07) 3826 9298
Email: customer.care@fp.com.au Postal Address: PO Box 798, Cleveland QLD 4163
If you need service...*
Fisher and Paykel Australia Pty Ltd has a network of independent Fisher and Paykel Authorised
Service Centres whose fully trained technicians can carry out any service necessary on your
appliance. Our Customer Care Centre can recommend an Authorised Service Centre in your area.
*If you call or write, please provide: name, address, model and serial numbers (on the top inside
of the door frame), date of purchase and a description of the problem. This information is
needed in order to better respond to your request for assistance.
Product details
Fisher and Paykel Ltd
Model/Serial No.
Date of Purchase Purchaser
Dealer Suburb
Town Country
