Whistler XTR-420 Radar Detector User Manual


 
S
ervice Under Warranty
D
uring the warranty period, defective units will
be repaired without charge to the purchaser when
r
eturned with a dated store receipt to the address
below. Units returned without a dated store
receipt will be handled as described in section
Service Out Of Warranty.”
D
ue to the specialized equipment necessary for
testing a Laser-Radar receiver, there are no
a
uthorized service stations for Whistler brand
d
etectors other than Whistler.
When returning a unit for service please follow
these instructions:
1
. Ship the unit in the original carton or in a
s
uitable sturdy equivalent, fully insured, with
return receipt requested to:
Whistler Repair Dept.
5
51 N. 13th St.
R
ogers, AR. 72756
P
lease allow 3 weeks turnaround time.
Important:
Whistler will not assume
responsibility for loss or damage incurred in
s
hipping. Therefore, please ship your unit
insured with return receipt requested.
CODs
w
ill not be accepted!
2
. Include with your unit the following
information, clearly printed:
Your name and street address (for
s
hipping via UPS)
,
a daytime telephone
number and an email address, if applicable.
A detailed description of the problem (e.g.,
“Unit p
erform
s self-test but does not respond
`
to radar”).
A copy of your dated store receipt or bill of
sale.
W
ARRANTY INFORMATION
3
. Be certain your unit is returned with its serial
number. For reference, please write your unit’s
s
erial number in the following space:
s
/n______________.
Units without serial numbers are not covered under warranty.
Important: To validate that your unit is within
t
he warranty period, make sure you keep a
copy of your dated store receipt. You may
r
egister your warranty online at
www.whistlergroup.com, however, for
w
arranty verification purposes, a copy of
y
our dated store receipt must accompany any
u
nit sent in for warranty work.
Service Out of Warranty
U
nits will be repaired at ‘out of warranty’ service
rates when:
• The unit’s original warranty has expired.
A dated store receipt is not supplied.
The unit has been returned without its serial
number.
The unit has been abused, modified,
installed improperly, or had its housing
removed.
T
he minimum out of warranty service fee for
your Whistler detector is $55.00 (U.S.). If you
require out of warranty service, please return
y
our unit as outlined i
n the section “Service
Under Warranty” along with a certified check or
money order for $55.00. Payment may also be
m
ade by MasterCard, VISA or American
Express;
personal checks are not accepted.
In the event repairs cannot be covered by the
m
inimum $55.00 service fee, you will be
c
ontacted by a Whistler technical service
s
pecialist who will outline options available to
you.
If you elect not to have your unit repaired, it will
b
e return
ed to you along with your certified
check or money order.
W
ARRANTY INFORMATION
23 24
Important: When returning your unit for service,
be certain to include a daytime telephone
number and an email address (if applicable).
Customer Service
If you have questions concerning the operation of your
Whistler detector, or require service during or after the
warranty period, please call Customer Service at:
1-800-531-0004
Representatives are available to answer your questions
Monday - Friday from 8:00 a.m. to 5:00 p.m. (CT) or
visit the FAQ’s at www.
whistlergroup.com.
SPECIFICATIONS
Laser Wavelength:
905 ± 50 nanometers (nm)
Radar Frequencies:
10.500 - 10.550 GHz (X Band)
24.050 - 24.250 GHz (K Band )
33.400 - 36.000 GHz (Ka Superwideband)
Operating Temperature Range:-10˚ C to +70˚ C
(14˚ F to +158˚ F)
Power Requirements:
3 AA Ni-MH batteries 1.2 volts each.
Operational 12
to 15 volts DC, 250mA nominal
with power cord.
One or mor
e U.S. patents may apply:
#5,146,227, #5,379,456, #5,666,120, #5,990,821,
#7,215,276
POP
Mode is a trademark of MPH Industries, Inc.
SWS
is a trademark of Safety W
ar
ning System L.C.
Specifications are subject to change without
notice.
WARRANTY INFORMATION
These and other accessories can be
ordered directly from Whistler by calling
1-800-531-0004 or visiting our online store
at www.whistler
group
.com
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202152 Large Windshield Bracket Kit $9.95
202156 Package of 4 Suction Cups $2.95
206552 Straight Power Cord (5’) $14.95
206553 Coiled Power Cord (7’) $15.95
206880
Har
dwir
e Kit (10' ) $9.95
(for wiring to fuse box)
206666 Modular Cord Package $17.95
(includes coiled and straight
cords, and power adapter)
402081
Non Skid Dash Pad $6.95
500501 Zippered Travel Case $ 9.95
Modular: Interconnecting pieces cord and plug.
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ACCESSORIES
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