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Introduction
Important information
12
NOTE
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash loca-
tion) are recorded. However, other parties,
such as law enforcement, could combine
the EDR data with the type of personally
identifying data routinely acquired during a
crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehi-
cle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as
law enforcement, that have the special equip-
ment, can read the information if they have
access to the vehicle or the EDR.
Furthermore, your vehicle is equipped with a
number of computers whose task is to contin-
uously control and monitor the vehicle’s oper-
ation. They can also register information during
normal driving conditions if they detect a fault
relating to the vehicle’s operation and func-
tionality. Some of the stored information is
required by technicians when carrying out
service and maintenance to enable them to
diagnose and rectify any faults that have
occurred in the vehicle and to enable Volvo to
fulfill legal and other regulatory requirements.
This information may be stored in the vehicle’s
computers for a certain period of time.
Volvo will not contribute to spreading the
above-mentioned information to third parties
without the consent of the vehicle’s owner.
However, due to national legal requirements
and regulations, Volvo may be compelled to
provide information of this type to authorities
such as law enforcement agencies or others
who may assert a legal right to obtain such
information.
Volvo and service and repair facilities with
agreements with Volvo have access to the spe-
cial technical equipment required in order to
read and interpret the information stored by the
vehicle’s computers. Volvo is responsible for
ensuring that the information transmitted to
Volvo during service and maintenance is
stored and handled in a secure manner and
that this handling is done in accordance with
applicable legal requirements. For additional
information, contact:
For additional information, contact:
In the United States
Volvo Cars of North America, LLC
Customer Care Center
1 Volvo Drive, P.O. box 914
Rockleigh, New Jersey 07647
1-800-458-1552
www.volvocars.us
In Canada
Volvo Cars of Canada Corp
National Customer Service
175 Gordon Baker Road
North York, Ontario M2H 2N7
1-800-663-8255
www.volvocars.ca