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OnStar Hands-Free Calling
OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into
the vehicle, and can be used with OnStar Pre-Paid
Minute Packages. Hands-Free Calling may also
be linked to a Verizon Wireless service plan in the
U.S. or a Bell Mobility service plan in Canada,
depending on eligibility. To find out more, refer to the
OnStar Owner’s Guide in the vehicle’s glove box,
visit www.onstar.com or www.onstar.ca, or speak with
an OnStar advisor by pressing the OnStar button
or calling 1-888-4-ONSTAR (1-888-466-7827).
OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar
Hands-Free Calling that uses your minutes to access
location-based weather, local traffic reports, and
stock quotes. By pressing the phone button and giving
a few simple voice commands, you can browse
through the various topics. See the OnStar Owner’s
Guide for more information (only available in the
continental U.S.).
How OnStar Service Works
Your vehicle’s OnStar system has the capability of
recording and transmitting vehicle information. This
information is automatically sent to an OnStar Call
Center at the time of an OnStar button press,
Emergency button press or if your airbags or AACN
system deploys. The vehicle information usually includes
your GPS location and, in the event of a crash,
additional information regarding the accident that your
vehicle has been involved in (e.g. the direction from
which your vehicle was hit). When you use the Virtual
Advisor feature of OnStar Hands-Free Calling, your
vehicle also sends OnStar your GPS location so that we
can provide you with location-based services.
OnStar service cannot work unless your vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar
service also cannot work unless you are in a place
where the wireless service provider OnStar has hired for
that area has coverage, network capacity and reception
when the service is needed, and technology that is
compatible with the OnStar service. Not all services are
available everywhere, particularly in remote or
enclosed areas, or at all times.
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