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Troubleshooting
Problem Possible Cause Possible Solution
Rechargeable battery is
weak
Plug in power adaptor and
charge Battery
Unit is moving side to side
too much
Secure unit
Signal is obstructed by
buildings or other materials
Check and correct
obstruction
Satellite signal
strength is
unstable. Comes
and goes.
System software fails to
function after entering a
command
Turn the unit off and on
again to reset using slide
switch on rear.
FM receiver is not
connected to the main unit
or power adaptor is not
connected to the receiver.
Connect FM receiver to
the main GPS unit and
position antenna on the
windshield. Plug in the
power adaptor into the
receiver unit.
Live Traffic data
does not show
on the screen
Vehicle is not in a
metropolitan area that
provides traffic coverage.
Check coverage map on
Quick Start Guide or
check online at
www.navteq.com/rdstraffic
Other possibilities
Static or other external interference may cause the unit to function abnormally. In order to
recover normal status, please unplug the power supply cord and then plug it into the
outlet again to reset the unit. If the problems still exist, please cut off the power supply
and consult your service cefnter or a qualified technician.