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Problem Possible Cause Recommended Solution
I can’t turn on my iCN while
using battery power
Low battery Connect your iCN to a power source, then try to activate it.
The Battery Switch is not
in the “
on” position
Switch the Battery Switch to the on (|) position.
My iCN doesn’t recognise the
memory card
Incorrect memory card
inserted
Insert the memory card that came with your iCN. Your iCN will only operate with a
Navman iCN 300 series Memory Card installed.
Screen is hard to read Screen not bright enough Change the brightness setting on the Display
screen.
I can’t find the street I’m
looking for
Use of abbreviations
Only enter the first few characters of the street you are seeking, and then use the
Select Street
screen to find it.
My iCN isn’t receiving GPS
signals
GPS Antenna unable to
receive signal
Ensure that your GPS Antenna is in the horizontal position. If you have a car with a
heated or heat-reflecting windshield, you may require an external antenna in order to
receive GPS signals. For more information, see the GPS Navigation Frequently Asked
Questions guide
.
My iCN has lost GPS reception
Physical position of
vehicle.
It is possible for the GPS signal to be interrupted due to your environment, e.g. if you
are surrounded by tall buildings or if it is snowing. Your iCN will continue to try to get
a fix at all times and will inform you when it is receiving a valid signal again. For more
information, see the GPS Navigation Frequently Asked Questions guide
.
Troubleshooting
Australia:
Navman Australia Pty. Ltd
PO Box 479
Gladesville
NSW 2111
Australia
support.navman.com
www.navman.com
New Zealand:
Navman New Zealand
PO Box. 68-155
Newton
Auckland
New Zealand
support.navman.com
www.navman.com
Europe:
Navman Europe Limited
4G Gatwick House
Peeks Brook Lane
Horley, Surrey RH6 9ST
United Kingdom
support.navman.com
www.navman.com
US and Canada:
Navman USA Inc
5275 Capital Boulevard
Raleigh, NC 27616-2925,
United States of America
support.navman.com
www.navman.com
Appendices
Resetting your iCN
You can reset your iCN to factory default condition, which will have the following effects:
• Preferences are reset to original values;
• Recent destinations and recent POIs are deleted;
• The existing trip is cancelled;
• The start-up wizard will display the next time you turn on your iCN;
• If you selected a map region or individual countries or states, you will need to do so again the next time you turn on your iCN.
To reset your iCN, complete the following:
1. From the Preferences screen, press the
Right Selection Button. The About screen will display.
2. Press the
Right Selection Button several times until the caution is displayed.
3. Press the Right Selection Button again to confirm that you want to reset your iCN to factory default condition.
A message confirming a successful reset will display for 5 seconds, then your iCN will turn off.
Support Information