Mercedes-Benz 2011 C350 Sport Sedan Automobile User Manual


 
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R
USA: Response Center under
866-990-9007
R
Canada: Customer Service under
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i
An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be dialed
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button flashes. The
Connecting Call message appears in the
multifunction display.
COMAND is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is compiled, for example:
R
current location of the vehicle (as
determined by the GPS system)
R
vehicle model
R
vehicle color
R
vehicle identification number
A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. If the
vehicle occupants are responsive, the
Response Center attempts to get more
information on the emergency.
i
If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.
G
Warning
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency call
X
To initiate an emergency call
manually: press cover : briefly to open.
X
Press SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is ended.
X
Wait for the voice connection with the
Response Center.
X
After the emergency call is ended, close
cover :.
G
Warning
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
228
Features
Loading, stowing and features
BA 204 USA, CA Edition A 2011; 1; 5, en-US
hereepe Version: 3.0.3.6
2010-05-20T09:17:30+02:00 - Seite 228