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Controls in detail
Useful features
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button æ and to lower,
press button ç or use the volume knob
on your COMAND headunit.
̈ To activate, press the SOS button, the
Roadside Assistance button • or
the Information button ¡, depend-
ing on the type of response required.
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button • and the
Information button ¡ stay on longer
than ten seconds or do not come on). The
message
TELE AID malfunction – Drive
to workshop
appears in the multifunction
display.
i
The SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button •
and the Information button ¡ are
located below the center armrest cov-
er.
i
The Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Warning! G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message
TELE AID malfunction – Drive to
workshop
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.