Jaguar JJM211099101 Automobile User Manual


 
Jaguar Assistance
8
L
COVER IN YOUR OWN
COUNTRY
Home and roadside assistance
If your vehicle is immobilised, whether at
home or elsewhere, Jaguar Assistance
will attend to your vehicle. If the problem
cannot be resolved we will recover your
vehicle to the nearest or most appropriate
Jaguar Authorised Repairer (or Jaguar
Approved Body Repair Centre).
If the vehicle cannot be repaired within 4
hours, cover includes the following
benefits:
1. Car hire
If following assistance by Jaguar
Assistance, your vehicle cannot be
repaired within 4 hours, you may be
eligible for a replacement vehicle
while your vehicle is being repaired. A
valid driving licence and credit card
deposit to cover any additional costs
will be required. Please note that we
cannot guarantee availability of
vehicles with accessories such as roof
racks, tow bars, etc.
2. Onward travel
Following assistance by Jaguar
Assistance, if your vehicle repair
cannot be completed within 4 hours
and your vehicle remains immobilised,
we will wherever possible organise
and pay for you and your passengers
to continue your journey or return
home by first class rail or scheduled
economy air travel.
3. Hotel accommodation
If the breakdown occurs more than 80
kms from your home address and
overnight accommodation is a more
practical option, we will pay for the
cost of hotel accommodation for you
and your passengers (subject to
agreed limits).
In addition
Jaguar will provide:
Vehicle redelivery
If your vehicle has been recovered by
Jaguar Assistance to a Jaguar Authorised
Repairer (or Jaguar Approved Body
Repair Centre) which is located more than
80 kms from your home address, we will
arrange for the vehicle to be returned to
your home address following completion
of the repair.
COVER WHEN TRAVELLING
OUTSIDE YOUR OWN
COUNTRY
For details of the countries covered by
Jaguar Assistance, refer to DEFINITIONS
AND EXCLUSIONS, page 13.
Roadside assistance and recovery
If your vehicle is immobilised and the
problem cannot be resolved at the
roadside, we will organise and pay for
recovery of your vehicle to the nearest
Jaguar Authorised Repairer (or Jaguar
Approved Body Repair Centre).