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13
Jaguar Assistance
R
DEFINITIONS AND
EXCLUSIONS
The following words and phrases are
used throughout this booklet, and are
defined as follows:
Your vehicle is a vehicle for which Jaguar
Assistance membership has been issued.
Europe means the following countries:
Andorra, Austria, Belgium, Croatia, Czech
Republic, Denmark (excluding the Faeroe
Islands), Estonia, Finland (excluding
Aland), France (Metropolitan), Germany,
Gibraltar, Greece, Hungary, Italy, Latvia,
Liechtenstein, Lithuania, Luxembourg,
Monaco, Netherlands, Norway, Poland,
Portugal, Republic of Ireland, San Marino,
Slovakia, Slovenia, Spain (including the
Balearic Islands and Canary Islands),
Sweden, Switzerland, Turkey and the
United Kingdom.
Immobilisation is electrical or
mechanical breakdown, road accident,
loss of keys or loss, damage or
destruction by fire, theft or vandalism.
Exclusions
Jaguar Assistance will not pay for:
• Any expense incurred without the
prior authorisation of Jaguar
Assistance.
• Any expense that would have
normally been payable by you, such
as fuel, congestion charges and toll
charges.
• The cost of replacement parts, unless
covered by Jaguar Warranty.
• Any costs resulting from participation
in motor racing, rallies, speed or
duration testing.
• Any costs resulting from your vehicle
being kept in an unroadworthy
condition, or not being serviced in
accordance with the manufacturer’s
recommendations. If, in the opinion of
Jaguar Assistance, a recurring fault is
due to poor maintenance, we reserve
the right to limit the assistance to
recovery of your vehicle to the nearest
Jaguar Authorised Repairer.
• Any costs resulting from you being
under the influence of intoxicating
liquor or drugs, or from solvent abuse.
• Any consequential losses arising
directly or indirectly from the
immobilisation.
• Damage or injury intentionally caused
by the Beneficiary or resulting from
his/her participation in a criminal act
or offence.
• Costs incurred as a result of accident
damage which are covered under the
user’s insurance policy.
This list is not exhaustive. Whilst
recognising your consumer rights, Jaguar
Cars Limited may extend the list of
exclusions if and when there is a
requirement to do so.