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15
The Jaguar Warranty
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How to obtain warranty assistance
Should your vehicle require attention
under the Warranty arrangements, you
should:
• Take your vehicle to a Jaguar
Authorised Repairer (preferably from
whom it was purchased).
• Always provide your Jaguar
Authorised Repairer with full
information about the nature of any
difficulty as quickly as possible.
• Always present the Jaguar Authorised
Repairer with the Service Portfolio
booklet which will provide them with
the information that they need before
a repair can be undertaken.
Should the Vehicle Identification page of
the Service Portfolio booklet be
incomplete, Warranty assistance may be
refused by the repairing dealer until the
dealer has received confirmation from
Jaguar Cars Limited that the vehicle in
question is covered by the terms of the
Jaguar Warranty.
Your Jaguar Authorised Repairer will
arrange an appointment so that you avoid
having to be without the vehicle for longer
than necessary.
If circumstances arise which make it
impossible for you to return your vehicle
for warranty or repair work to the original
Jaguar Dealer from whom you bought it,
you can get the work done at any other
Jaguar Authorised Repairer.
Transfer of warranty
Warranty benefits will continue to apply,
regardless of any change of ownership.
Touring
Jaguar Cars Limited has a comprehensive
service network in most parts of the
world, and your local Jaguar Authorised
Repairer will be able to obtain or provide
information about the service network in
other countries.
Should you require Warranty Assistance
when travelling in any other country, take
your vehicle to a Jaguar Authorised
Repairer and point out the procedure
shown on page 19.
The Jaguar Authorised Repairer will
normally undertake the required repairs
free of charge as long as the Vehicle
Identification page in your Service
Portfolio booklet is completed in full.
However, if you are required to pay you
should retain any invoices and, where
possible, displaced parts so that your
Dealer can resolve the matter on your
return home and arrange any
reimbursement to which you are entitled.