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38 c550 Owner’s Manual
APPENDIX
Troubleshooting
Problem/Question Solution/Answer
My c550 never gets
satellite signals.
Take your c550 outside, away from tall buildings and
trees.
My phone will not
connect to the c550.
Verify that the Bluetooth field is set to Enabled.
Make sure your phone is turned on and is less than 10
meters (about 33 feet) away from your c550.
See www.garmin.com/bluetooth for more help.
How do I know my
c550 is in USB Mass
Storage Mode?
When your c550 is in USB Mass Storage Mode, a picture
of a c550 connected to a computer is shown. Also, you
should see two new removable disk drives listed in My
Computer.
My computer never
senses that the c550
is connected.
1. Unplug the USB cable from your computer.
2. Turn the c550 off.
3. Plug the USB cable into your computer and your
c550. The c550 automatically turns on and goes into
USB Mass Storage Mode.
I cannot find any
drives named
“Garmin” in my list of
drives.
If you have several network drives mapped on your
computer, Windows may have trouble assigning drive
letters to your c550 drives. Follow the steps on the next
page to assign (map) your drive letters.