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nüvi 765 Owner’s Manual 57
Appendix
Troubleshooting
Problem/Question Solution/Answer
My nüvi never gets
satellite signals.
Take your nüvi out of parking garages and away from tall buildings
and trees. Remain stationary for several minutes.
The suction cup will not
stay on my windshield.
Clean the suction cup and windshield with rubbing alcohol. Dry with
a clean, dry cloth. Mount the suction cup as described on page 3.
My nüvi does not
charge in my vehicle.
Check the fuse in the vehicle power cable.
Ensure the vehicle is turned on and is supplying power to the power
outlet.
Your nüvi can only charge between 32°F and 113°F (0°C and 45°C).
If the nüvi is placed in direct sunlight or in a hot environment, it
cannot charge.
How do I clear all my
user data?
Hold your nger on the lower-right corner of the nüvi screen while it
is turning on. Keep your nger pressed until the message appears.
Touch Yes to clear all user data.
The nüvi is locked
up/frozen.
If the nüvi screen stops functioning, turn off the nüvi, and then turn
on the nüvi. If this does not help, slide the Power key to the left
and hold it for 8 seconds. Turn on the nüvi again. The nüvi should
operate normally.
The touchscreen is
not responding to my
touches properly.
1. Turn off the nüvi.
2. Hold your nger in the middle of the screen.
3. Slide the power button to the left then immediately to the right
(lock). Continue to hold your nger on the screen for about one
minute until the calibration screen appears.
4. Follow the on-screen instructions.
5. Slide the power button to the middle to unlock the screen.