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X3419pr-0920
PROBLEMS AND SOLUTIONS GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
Vehicle runs in low speed,
but does not run in
high speed
Please Note: The vehicle
is designed to operate
in low speed only in
reverse
.
High speed lock-out not disconnected The vehicle was pre-set to run only in low speed. To
allow the vehicle to run in low and high speed, you must
disconnect the High Speed Lock-Out. Follow the instructions
on page 26 to remove the High Speed Lock-Out screw.
When the foot pedal is
pressed one rear
wheel spins
Operation of vehicle in low speed It is possible that only one rear wheel may spin when both
only rear wheels are raised off the ground and the vehicle is
in low speed. This does not necessarily indicate a problem.
Check for proper operation of the drive system by raising the
rear wheels off the ground and pressing the foot pedal.
If only one rear wheel spins, carefully press your hand on
the spinning wheel to slow it down. The other rear wheel
should begin to spin. If the other rear wheel does not begin
to spin, there may be a problem with the vehicle. Contact
your local Power Wheels
®
authorized service center for
diagnosis and repair.
Sometimes the vehicle
doesn’t run, but other
times it does
Loose wire or connector Check all wires around the motors and all connectors to
make sure they are tight.
Motor or electrical switch damage Contact your local Power Wheels
®
authorized service center
for diagnosis and repair.
When the foot pedal is
pressed, the vehicle won’t
run without a push
Loose wire or connector Check all wires around the motors and all connectors to
make sure they are tight.
“Dead Spot” on motor Contact your local Power Wheels
®
authorized service center
for diagnosis and repair.
Battery’s thermal fuse
constantly "trips", but the
vehicle is not overloaded
nor the driving conditions
too severe
Damaged battery Contact your local Power Wheels
®
authorized service center
for diagnosis and repair.
Child is switching between FORWARD
and REVERSE without stopping
Teach your child to stop the vehicle before switching direction.
Loud clacking or grinding
noise from a motor-gearbox
Broken gears Contact your local Power Wheels
®
authorized service center
for diagnosis and repair.
Charger gets warm
during use
It is normal for some chargers to get
warm during use and is not reason for
concern. Some chargers do not get
warm during use.
No action required.
If your charger does not get warm during use, it does not
mean that it is not working properly.
Battery makes a sizzling
or gurgling noise
when charging
It is normal for some batteries to make
noise and swell slightly while charging
and is not reason for concern.
No action required.
If your battery does not make noise or swell slightly during
charging, it does not mean that it is not accepting the charge.
FM Radio does
not function
Power is off Power automatically turns off after about one hour of
non-use. Press the power button
to turn it back on.
Batteries are weak or dead Replace all four batteries with four, new "C" (LR14)
alkaline batteries.
FM Radio station changes
automatically
Poor reception You may nd better reception of a particular station in
a different location.
Power was turned off and the radio
reset back to the rst station
Use the scan button to reset to your favorite station.