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PROBLEMS AND SOLUTIONS GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
Short run time (Less
than 1 - 3 hours
per charge)
Undercharged battery Charge the battery. A new battery should have been charged for
at least 18 hours before using the vehicle for the rst time. After
rst-time use, recharge the battery for at least 14 hours after
each use. Never charge the battery longer than 30 hours.
Check all wires and connectors. Make sure the motor harness
connector is tightly plugged into the battery, and that the charger
is plugged into the wall..
Make sure power ow to the wall outlet is “ON”.
Overcharged battery Do not charge the battery longer than 30 hours. If you suspect
that your battery is damaged as a result of overcharging,
contact your local Power Wheels
®
authorized service center.
They can test the battery for you.
Battery is old and will not accept full
charge
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 3 years depending on vehicle use
and use conditions. Replace only with a Power Wheels
®
12 Volt
Lead-Acid Rechargeable Battery. Do not substitute parts.
Tripped thermal fuse The built-in thermal fuse may "trip" and shut down operation of
the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has "tripped", remove your foot from
the pedal and wait approximately 25 seconds before operating
the vehicle again. To avoid repeated automatic shutdowns, do
not overload the vehicle by exceeding the 130 lbs maximum
weight capacity or by towing anything behind the vehicle. Do
not drive up hills or run into xed objects, which can cause the
wheels to stop spinning while power is still being supplied to the
motors. If a thermal fuse continually trips, contact your local
Power Wheels
®
authorized service center.
Vehicle runs sluggishly Undercharged battery Charge the battery. A new battery should have been charged for
at least 18 hours before using the vehicle for the rst time. After
rst-time use, recharge the battery for at least 14 hours after
each use. Never charge the battery longer than 30 hours.
Check all connectors. Make sure the charger connector is tightly
plugged into the battery, and that the charger is plugged into
the wall.
Make sure power ow to the wall outlet is “ON”.
Battery needs charging Be sure to charge the battery after each use.
Battery is old and will not accept
full charge
Even with proper care, a rechargeable battery does not last
forever. Average battery life is 1 to 3 years depending on vehicle
use and use conditions. Replace only with a Power Wheels
®
12
Volt Lead-Acid Rechargeable Battery. Do not substitute parts.
Vehicle is overloaded Make sure you do not overload the vehicle by allowing more
than two riders at one time, exceeding the 130 lbs. maximum
weight capacity, or by towing objects behind the vehicle. If
the vehicle is overloaded, the built-in thermal fuse in the
battery may "trip", and automatically shut down operation for
approximately 25 seconds. Adjust the driving conditions to
prevent repeated automatic shutdowns.
Driving conditions are too stressful Use only on generally level ground.