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T6138pr-0920
PROBLEM
POSSIBLE
CAUSE
SOLUTION
Short run time (Less than
1 - 3 hours per charge)
Undercharged battery Charge the battery. A new battery should have been 1 - 3 hours per
charge) charged for at least 18 hours before using the vehicle for
the fi rst time. After fi rst-time use, recharge the battery for at least
14 hours after each use. Never charge the battery longer than
30 hours.
Check all wires and connectors. Make sure the battery connector
is tightly plugged into the charger connector, and that the charger
is plugged into the wall.
Make sure power fl ow to the wall outlet is “ON”.
Overcharged battery Do not charge the battery longer than 30 hours. If you suspect
that your battery is damaged as a result of overcharging, contact
Consumer Relations. They can test the battery for you.
Battery is old and will not
accept full charge
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 3 years depending on vehicle use and use
conditions. Replace only with a Power Wheels® 12 Volt battery with
built-in thermal fuse. Do not substitute parts.
Tripped thermal fuse The built-in thermal fuse may “trip” and shut down operation of
the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has “tripped”, remove your foot from the
pedal and wait 25 seconds before opperating the vehicle again. To
avoid repeated automatic shutdowns, do not overload the vehicle
by exceeding the 130 lbs (59 kg) maximum weight capacity or by
towing anything behind the vehicle. Do not drive up hills or run
into fi xed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If a thermal fuse
continually trips, contact your local Power Wheels® authorized
service center.
Vehicle runs in low speed
but does not run in high
speed
Please Note: The vehicle is
designed to operate in low
speed only in reverse
.
High speed lock-out not
disconnected
The vehicle was pre-set to run only in low speed. To allow the vehicle
to run in low and high speed, you must disconnect the High Speed
Lock-Out. Follow the instructions in the Vehicle Operation section to
remove the High Speed Lock-Out screw.
When the foot pedal is
pressed only one rear
wheel spins
Operation of vehicle in
low speed.
It is possible that only one rear wheel may spin when both rear
wheels are raised off the ground and the vehicle is in low speed. This
does not necessarily indicate a problem. Check for proper operation
of the drive system by raising the rear wheels off the ground and
pressing the foot pedal. If only one rear wheel spins, carefully press
your hand on the spinning wheel to slow it down. The other rear
wheel should begin to spin. If the other rear wheel does not begin
to spin, there may be a problem with the vehicle. Contact your local
Power Wheels® authorized service center for diagnosis and repair.
Vehicle runs sluggishly Undercharged battery Charge the battery. A new battery should have been charged for at
least 18 hours before using the vehicle for the fi rst time. After fi rst-
time use, recharge the battery for at least 14 hours after each use.
Never charge the battery longer than 30 hours.
Check all connectors. Make sure the battery connector is tightly
plugged into the charger connector, and that the charger is
plugged into the wall.
Make sure power fl ow to the wall outlet is “ON”.
Battery needs charging Be sure to charge the battery after each use.
Battery is old and will not
accept full charge
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 3 years depending on vehicle use and use
conditions. Replace only with a Power Wheels® 12 Volt battery with
built-in thermal fuse. Do not substitute parts.
PROBLEMS AND SOLUTIONS GUIDE