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IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below.
If you still experience a problem, please contact Power Wheels
®
Consumer Relations, or your local Power Wheels
®
authorized service center.
PROBLEM
POSSIBLE
CAUSE
SOLUTION
Vehicle does not run Undercharged battery Charge the battery. A new battery should have been charged for at
least 18 hours before using the vehicle for the fi rst time. After fi rst-
time use, recharge the battery for at least 14 hours after each use.
Never charge the battery longer than 30 hours.
Check all connectors. Make sure the battery connector is tightly
plugged into the charger connector, and that the charger is
plugged into the wall.
Make sure power fl ow to the wall outlet is “ON”.
Charger is not working There is no sure way to tell if your charger is working unless you
have a volt meter. If you suspect there is a problem with your
charger, contact your local Power Wheels® authorized service
center. They can test your charger for you.
Tripped thermal fuse The built-in thermal fuse may “trip” and shut down operation of
the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has “tripped”, remove your foot from the
pedal and wait 25 seconds before operating the vehicle again. To
avoid repeated automatic shutdowns, do not overload the vehicle
by exceeding the 130 lbs (59 kg) maximum weight capacity or by
towing anything behind the vehicle. Do not drive up hills or run
into fi xed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If a thermal fuse
continually trips, contact your local Power Wheels® authorized
service center.
Loose wires or
loose connectors
Check all wires and connectors. Make sure the battery connector
is tightly plugged into the motor harness connector and that there
are no loose wires around the motors.
Dead battery If your battery is old or if you have not followed Battery Care
instructions, your battery may be dead. If you are unsure whether
or not the battery are dead, you can have it tested at your local
Power Wheels® authorized service center.
Electrical switch damage The electrical switches can become corroded due to exposure to
water or moisture, or can jam due to loose dirt, sand or gravel.
Contact your local Power Wheels® authorized service center for
diagnosis and repair.
Motor damage
Contact your local Power Wheels® authorized service center for
diagnosis and repair.
Vehicle was running but
suddenly stopped
Loose wires or loose
connectors
Check all wires and connectors. Make sure the battery suddenly
stopped connector is tightly plugged into the motor harness
connector, and that there are no loose wires around the motors.
Tripped thermal fuse The built-in thermal fuse may “trip” and shut down operation of
the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has “tripped”, remove your foot from the
pedal and wait 25 seconds before opperating the vehicle again. To
avoid repeated automatic shutdowns, do not overload the vehicle
by exceeding the 130 lbs (59 kg) maximum weight capacity or by
towing anything behind the vehicle. Do not drive up hills or run
into fi xed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If a thermal fuse
continually trips, contact your local Power Wheels® authorized
service center.
PROBLEMS AND SOLUTIONS GUIDE