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Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
.
Your name, home address, and home telephone
number
.
Telephone number of your location
.
Location of the vehicle
.
Model, year, color, and license plate number of the
vehicle
.
Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
.
Description of the problem
Coverage
Services are provided up to 5 years/
100,000 miles (160 000 km), whichever comes first.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at any
time without notification.
Chevrolet and General Motors of Canada Limited
reserve the right to limit services or payment to an
owner or driver if they decide the claims are made too
often, or the same type of claim is made many times.
Services Provided
.
Emergency Fuel Delivery: Delivery of enough
fuel for the vehicle to get to the nearest service
station.
.
Lock‐Out Service: Service is provided to unlock
the vehicle if you are locked out. A remote unlock
may be available if you have OnStar
®
. For security
reasons, the driver must present identification
before this service is given.
.
Emergency Tow From a Public Road or
Highway: Tow to the nearest Chevrolet dealer
for warranty service, or if the vehicle was in a
crash and cannot be driven. Assistance is also
given when the vehicle is stuck in the sand, mud,
or snow.
.
Flat Tire Change: Service is provided to change
a flat tire with the spare tire. The spare tire,
if equipped, must be in good condition and
properly inflated. It is the owner's responsibility
for the repair or replacement of the tire if it is
not covered by the warranty.
.
Battery Jump Start: Service is provided to jump
start a dead battery.
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