Filter
Top Products
This information usually includes the vehicle's GPS
location and, in the event of a crash, additional
information regarding the crash that the vehicle was
involved in (e.g. the direction from which the vehicle
was hit). When the virtual advisor feature of OnStar
hands-free calling is used, the vehicle also sends
OnStar the vehicle's GPS location so they can provide
services where it is located.
Location information about the vehicle is only available
if the GPS satellite signals are unobstructed and
available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
Your Responsibility
Increase the volume of the radio if the OnStar advisor
cannot be heard.
If the light next to the OnStar buttons is red, the system
may not be functioning properly. Press
Q and request a
vehicle diagnostic. If the light appears clear (no light is
appearing), your OnStar subscription has expired and
all services have been deactivated. Press
Q to confirm
that the OnStar equipment is active.
1-23