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Customer Assistance and Information ....... 412
Customer Satisfaction Procedure ............... 412
Online Owner Center ................................. 415
Customer Assistance for Text
Telephone (TTY) Users .......................... 416
Customer Assistance Offices ..................... 416
GM Mobility Reimbursement Program ........ 417
Roadside Assistance Program ................... 418
Courtesy Transportation ............................. 421
Vehicle Data Collection and
Event Data Recorders ............................ 423
Collision Damage Repair ........................... 424
Reporting Safety Defects ............................ 428
Reporting Safety Defects to the
United States Government ..................... 428
Reporting Safety Defects to the
Canadian Government ............................ 429
Reporting Safety Defects to
General Motors ...................................... 429
Service Publications Ordering
Information ............................................. 430
Section 7 Customer Assistance Information
411