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If an Accident Occurs
Here is what to do if you are involved in an accident.
• Try to relax and then check to make sure you
are all right. If you are uninjured, make sure that
no one else in your vehicle, or the other vehicle,
is injured.
• If there has been an injury, call 911 for help.
Do not leave the scene of an accident until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or
you are instructed to move it by a police officer.
• Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
• If you need roadside assistance, call GM
Roadside Assistance. See Roadside
Assistance Program on page 424 for more
information.
• If your vehicle cannot be driven, know where
the towing service will be taking it. Get a card
from the tow truck operator or write down the
driver’s name, the service’s name, and the
phone number.
• Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
• Gather the important information you will
need from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identification
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
• If possible, call your insurance company
from the scene of the accident. They will walk
you through the information they will need. If
they ask for a police report, phone or go to the
police department headquarters the next day
and you can get a copy of the report for a
nominal fee. In some states/provinces with
“no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
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