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Customer Assistance and Information ....... 418
Customer Satisfaction Procedure ............... 418
Online Owner Center ................................. 421
Customer Assistance for Text
Telephone (TTY) Users .......................... 422
Customer Assistance Offices ..................... 422
GM Mobility Reimbursement Program ........ 423
Roadside Assistance Program ................... 424
Courtesy Transportation ............................. 428
Vehicle Data Collection and
Event Data Recorders ............................ 431
Collision Damage Repair ........................... 432
Reporting Safety Defects ............................ 436
Reporting Safety Defects to the
United States Government ..................... 436
Reporting Safety Defects to the
Canadian Government ............................ 436
Reporting Safety Defects to
General Motors ...................................... 436
Service Publications Ordering
Information ............................................. 437
Section 7 Customer Assistance Information
417