Filter
Top Products
(e.g. the direction from which your vehicle was hit).
When you use the Virtual Advisor feature of OnStar
Hands-Free Calling, your vehicle also sends OnStar
your GPS location so that we can provide you with
location-based services.
OnStar service cannot work unless your vehicle
is in a place where OnStar has an agreement with a
wireless service provider for service in that area.
OnStar service also cannot work unless you are in
a place where the wireless service provider OnStar
has hired for that area has coverage, network capacity
and reception when the service is needed, and
technology that is compatible with the OnStar service.
Not all services are available everywhere, particularly
in remote or enclosed areas, or at all times.
Location information about your vehicle is only
available if the GPS satellite signals are unobstructed
and available.
Your vehicle must have a working electrical system
(including adequate battery power) for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service to you at any particular time or place.
Some examples are damage to important parts of your
vehicle in an accident, hills, tall buildings, tunnels,
weather or wireless phone network congestion.
Your Responsibility
Increase the radio volume if you cannot hear the
OnStar advisor. If the light next to the OnStar buttons
is red, this means that your system is not functioning
properly and should be checked by your dealer/retailer.
If the light appears clear (no light is appearing), your
OnStar subscription has expired. You can always
press the OnStar button to confirm that your OnStar
equipment is active.
2-59