Filter
Top Products
1-20 In Brief
How OnStar Service Works
Q : This blue button connects you
to a specially trained OnStar
Advisor to verify your account
information and to answer
questions.
] : Press this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X : Press this button for
hands‐free, voice‐activated calling
and to give voice commands
for Hands‐Free Calling and
Turn‐by‐Turn Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation and Hands‐Free Calling
are available on most vehicles. Not
all OnStar services are available on
all vehicles. For more information
see the OnStar Owner's Guide or
visit www.onstar.com (U.S.) or
www.onstar.ca (Canada), contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080, or press
Q to
speak with an OnStar Advisor
24 hours a day, 7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service can’t work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar's
service. Service involving location
information about your vehicle can’t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. The vehicle has to have a
working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar Equipment isn’t properly
installed or you haven’t maintained
it and your vehicle is in good
working order and in compliance
with all government regulations.