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Infotainment System 6-41
Tips and Troubleshooting Chart (cont'd)
Problem Recommended Action
The auxiliary source is running but
there is no picture or sound.
Check that the RSE video screen is
in the auxiliary source mode by
pressing the AUX button on the
remote control.
Check the auxiliary input connections
at both devices.
Sometimes the wireless
headphone audio cuts out or
buzzes.
Check for obstructions, low batteries,
reception range, and interference
from cellular telephone towers or by
using a cellular telephone in the
vehicle.
Check that the headphones are
on correctly using the L (left) and
R (right) on the headphones.
Check that the headphones are
positioned properly with the
headband across the top of the head.
I lost the remote and/or the
headphones.
See your dealer/retailer for
assistance.
The DVD is playing, but there is no
picture or sound.
Check that the RSE video screen is
sourced to the DVD player by
pressing the AUX button on the
remote control.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen may display
one of the following:
Disc Load/Eject Error or
Mechanical Error: There are disc
load or eject problems.
Disc Format Error or Unknown
Format: The disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error or Disc Error:
The disc is not from a correct
region.
No Disc Inserted: No disc is
present when the
Z EJECT or
MEM/DVD/AUX button is pressed
on the radio.