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BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an emergency request
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has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vice will be available. The BMW Assist system
can be reactivated by a BMW center after sign-
ing a new contract.
Requirements
You can use BMW Assist when the following
requirements are met:
> The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.
> To transmit position data, the vehicle must
be able to determine the current position.
> In order to activate and update BMW Assist,
a GPS signal must be available.
> You have subscribed to BMW Assist with
your BMW center or with the BMW Assist
Response Center. Activation must be com-
pleted.
> BMW Assist is activated, refer to page 215.
Offered services
The following services are available via
BMW Assist:
> Emergency request, refer to page 253:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist
Response Center contacts you and takes
further steps to help you.
> Automatic collision notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center immediately after a serious acci-
dent. If possible, the BMW Assist Response
Center contacts you and takes further steps
to help you.
> Enhanced roadside assistance:
You can call Roadside Assistance
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of the
BMW Group should you require help in the
event of a breakdown. If possible, the vehi-
cle data and position data are transmitted
during this time.
> BMW Customer Relations:
For information related to your vehicle, call
BMW Customer Relations.
> BMW Assist My Info:
Using the BMW Assist Internet portal, you
can transmit addresses and text messages
into the vehicle and have them displayed.
> BMW TeleServices
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:
The data on the service status of your vehi-
cle or on required inspections are transmit-
ted to your BMW center either automati-
cally prior to the due date or when you
request a BMW service appointment.
> Remote door unlock:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle unlocked.
> Stolen vehicle recovery:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position.
In addition, you can be provided with other ser-
vices, e.g. the concierge service or information
on route planning, traffic conditions, and the
weather. With Critical Calling, you can make a
limited number of calls via the BMW Assist
Response Center, e.g. if you do not have your
mobile phone with you.
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Online Edition for Part no. 01 41 2 600 310 - © 02/08 BMW AG