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TROUBLESHOOTING
Solutions for Common Problems
If your unit is not operating properly, please refer to the outline below.
If you experience a problem with your unit that is not covered in this
outline please call, Monday to Friday, 9
AM-5 PM EST, for assistance:
1-8OO-341-2288
USA 1-8OO-268-3994 CANADA
l-Year Warranty
1. This warranty covers all defects in materials and workmanship.
This warranty does not apply if the unit has been subject to
physical abuse, improper installation, modification, or if the
housing or serial number of the unit has been removed.
20
Problem Possible Cause Corrective Procedure
Unit not
receiving power
“Poor detection
range”
Erratic or frequent
alerts
Partial or no display
Plug not properly inserted
Fuse in power cord is
defective
Lighter socket not clean
and negatively grounded
Fuse or electrical wiring
for lighter socket defective
Antenna/lens opening
partially blocked
Radar signals unable to
pass through windshield
High concentration of
non-police band sources
Dim or dark mode engaged
Reinsert plug and rotate
Replace with 1 amp
250 Volt 3
AG fuse (see page 12)
Consult your dealer or a
professional mechanic
Consult your dealer or a
professional mechanic
Reposition unit with
unobstructed view of
road ahead and behind.
Determine whether
your vehicle has a
“heated windshield”
known as Instaclear
®
or Electri-Clear
®
, or
is covered with a
metallic sun screen.
Use CTY mode
Review section in this
manual on Performance
Verification
Disengage dim or
dark mode
CONSUMER WARRANTY