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15
Chapter4Troubleshooting
Chapter 4 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your EIZO representative.
4-1. No picture
Problem Possible cause and remedy
1. No picture
• Noneoftheoperationbuttons(
/ / )
lightup.
• Checkwhetherthepowercordisconnectedproperly.
• Turnthemainpowerswitchon.
• Turnoffthemainpower,andthenturnitonagainafew
minuteslater.
• Onlythe
buttonlightsuporange. • Press .
• Alloftheoperationbuttons(
/ / )light
uporange.
• Adjustthebrightness(brilliance)ofthescreen(see“2-3.
AdjustingBrightness(Brilliance)”(page9)).
• Operatethemouseorkeyboard.
• CheckwhetherthePCisturnedon.
2. The message below appears. Thismessageappearswhenthesignalisnotinputcorrectly
evenwhenthemonitorfunctionsproperly.
• Thismessageappearswhennosignalis
input.
Example:
• Themessageshownleftmayappear,becausesomePCs
donotoutputthesignalsoonafterpower-on.
• CheckwhetherthePCisturnedon.
• Checkwhetherthesignalcableisconnectedproperly.
• Themessageshowsthattheinputsignalisout
ofthespeciedfrequencyrange.(Suchsignal
frequencyisdisplayedinmagenta.)
Example:
fD: Dotclock
(Displayedonlyduringdigitalsignalinput)
fH: Horizontalscanfrequency
fV: Verticalscanfrequency
• CheckwhetherthePCisconguredtomeettheresolution
andverticalscanfrequencyrequirementsofthemonitor.
(“CompatibleResolutions”intheSetupManual.)
• RebootthePC.
• Selectanappropriatedisplaymodeusingthegraphics
board’sutility.RefertotheUser’sManualofthegraphics
boardfordetails.