Control-panel message Description Recommended action
Load tray #
Press OK
The printer is processing a manual-duplex
job, and has printed the first sides. The printer
waits for you to load the pages into the tray to
print the second sides.
Load the printed pages into the tray to print
the second sides. See
Using 2-sided (duplex)
printing for more information.
Load tray # <TYPE> <SIZE> A tray is configured for the media type and
size that the print job is requesting, but that
tray is empty.
Load the correct media into the tray, or
press OK to use media in a different tray.
Load tray 1 <TYPE> <SIZE> No trays are configured for the media type
and size that the print job is requesting.
Load the correct media into tray 1, or press
OK to use media in a different tray.
Manual feed
Press OK
The printer is set for manual feed mode. Press OK to clear the message and then load
the correct media into tray 1.
Memory is low
Press OK
The printer memory is almost full. Press OK to finish the job, or press X to
cancel the job.
Break the job into smaller jobs that contain
fewer pages.
For information about increasing the printer
memory, see
Working with memory.
Misprint
Press OK
Print media has been delayed as it moves
through the printer.
Press OK to clear the message.
No paper pickup
Press OK
The print engine has failed to pick up a piece
of media.
In tray 1, verify that the media was inserted
far enough into the tray. In tray 2 or optional
tray 3, verify that the paper-length guide is in
the correct position for the media size that you
are using.
Reload the media in the input tray and
press OK to continue the job.
If the message persists, contact HP support.
See
Service and support.
Non HP <color> installed A new, non-HP supply has been installed.
This message appears until an HP supply is
installed or you press OK.
If you believe you purchased an HP supply,
go to
www.hp.com/go/anticounterfeit.
Service or repairs that are required as a result
of using non-HP supplies are not covered
under HP warranty.
To continue printing, press OK.
Non HP supply in use A non-HP supply is installed, and you
pressed OK to override the error message.
If you believe you purchased an HP supply,
go to
www.hp.com/go/anticounterfeit.
Service or repairs that are required as a result
of using non-HP supplies are not covered
under HP warranty.
Order <color> cartridge The identified print cartridge is nearing the
end of its useful life.
Order the identified print cartridge. Printing
will continue until Replace <color>
cartridge appears.
See
Supplies and accessories for more
information.
92 Chapter 8 Problem solving ENWW
