EPSON Stylus COLOR 3000
Rev. A
5-1
Condition Cause Checkpoint Solution
Symptom : CR motor operates abnormally (continued)
CR moves slightly at
power on, then stops.
CR does not
move smoothly.
Move the CR manually and check if it
moves smoothly.
Clean and lubricate the
CR guide shaft. (Refer
to Chapter 6.)
Check if the timing belt has appropriate
tension.
Replace the tension
spring or timing belt.
Check if the platen gap is proper. Adjust the platen gap.
(Refer to Chapter 4.)
Symptom :The printer does not print.
The CR moves
normally, but no
printing is performed.
The head FFC is
disconnected from
the printhead or
MAIN board.
Check if the FFC is connected to the
printhead and MAIN board.
Connect the FFC
securely.
The head FFC is
damaged.
Check if there is continuity using the
multimeter.
Replace the head
FFC.
The ink cartridge
is defective.
Install a new cartridge and run the Self-
test. (Because the user might have
removed and reinstalled the cartridge
several times.)
Replace the ink
cartridge.
The printhead is
defective.
Repeat cleaning at least 3 times and
check if the condition is improved. If
not, replace the printhead and run the
Self-test.
Replace the printhead.
Symptom : The printer prints abnormally.
A particular dot
causes abnormal
printing constantly.
Ink is not ejected
straight or dot is
missing due to
viscous ink.
Repeat cleaning sequence and run the
Self-test.
Clean the printhead
surface.
The head FFC is
disconnected from
the printhead or
MAIN board.
Check if the FFC is connected to the
printhead and MAIN board.
Connect the head FFC
securely.
The head FFC is
damaged.
Check if there is continuity using the
multimeter.
Replace the head
FFC.
The printhead is
defective.
Repeat cleaning at least 3 times and
check if the condition is improved. If
not, replace the printhead and run the
self-test.
Replace the printhead.
Some dots don’t print
occasionally.
Ink is not ejected
straight or dot is
missing due to
viscous ink.
Repeat cleaning sequence and run the
Self-test.
Clean the printhead
surface.
The head FFC is
disconnected from
the printhead or
MAIN board.
Check if the FFC is connected to the
printhead and MAIN board.
Connect the FFC
securely.
The head FFC is
damaged.
Check if there is continuity using the
multimeter.
Replace the FFC.
The printhead is
defective.
Repeat cleaning at least 3 times and
check if the condition is improved.
If not, replace the printhead and run the
Self-test.
Replace the printhead.
Ink cartridge is
defective.
Install a new cartridge and run the Self-
test. (Because the user might have
removed and reinstalled the cartridge
several times.)
Replace the ink
cartridge.
Table 5-10. Repair of M-4I60 Printer Mechanism(continued)
