Solving Problems 101
E-Mail Problems
If Your Computer Gets Wet
CAUTION: Perform this procedure only after you are certain that it is safe to do
so. If the computer is connected to an electrical outlet, it is recommended that
you turn off AC power at the circuit breaker before attempting to remove the
power cables from the electrical outlet. Use the utmost caution when removing
wet cables from a live power source.
1
Shut down the computer (see page 42), disconnect the AC adapter from the
computer, and then disconnect the AC adapter from the electrical outlet.
2 Turn off any attached external devices, and disconnect them from their power sources
and then from the computer.
3 Ground yourself by touching one of the metal connectors on the back of the computer.
4 Remove the module bay device and any installed PC Cards, and put them in a safe
place to dry.
5 Remove the battery.
6 Wipe off the battery and put it in a safe place to dry.
7 Remove the hard drive (see page 125).
8 Remove the memory module(s) (see page 114).
9 Open the display and place the computer right-side up across two books or similar
props to let air circulate all around it. Let the computer dry for at least 24 hours in a
dry area at room temperature.
NOTICE: Do not use artificial means, such as a hair dryer or a fan, to speed the drying process.
CAUTION: To help prevent electrical shock, verify that the computer is
thoroughly dry before continuing with the rest of this procedure.
10
Ground yourself by touching one of the metal connectors on the back of the computer.
11 Replace the memory module(s), the memory module cover, and the screw(s).
12 Replace the hard drive.
ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — With the
Outlook Express e-mail program open, click File. If Work Offline has a check
mark next to it, click the check mark to remove it and connect to the Internet.
