Solving Problems 65
FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c70.fm
DELL CONFIDENTIAL – PRELIMINARY 3/18/04 – FOR PROOF ONLY
Drive Problems
NOTE: For information on saving files to a floppy disk, see the Dell Latitude 100L Help file. To access the
help file, see page 16.
If you cannot save a file to a floppy drive
ENSURE THAT WINDOWS RECOGNIZES THE DRIVE — In Windows XP, click the Start button and click
My Computer. In other operating systems, double-click My Computer. If the drive is not listed, perform
a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent
Windows from recognizing the drive. Insert a bootable disk and restart the computer.
ENSURE THAT THE DISK IS NOT WRITE-PROTECTED — You cannot save data to a write-protected disk.
See the following figure.
TRY ANOTHER FLOPPY DISK — Insert another disk to eliminate the possibility that the original disk is
defective.
RECONNECT THE DRIVE —
1
Save and close any open files, exit any open programs, and shut down the computer.
2
Disconnect and reconnect the drive.
3
Turn o n the comp uter.
CLEAN THE DRIVE — See "Cleaning Your Computer" in the Dell Latitude 100L Help file for
instructions. To access the help file, see page 16.
write-protected
not write-
protected
back of floppy disk
