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Service Under Warranty
D
uring the warranty period, defective units will
b
e repaired without charge to the purchaser when
returned with a dated store receipt to the address
b
elow. Units returned without a dated store
r
eceipt will be handled as described in section
“Service Out Of Warranty.”
D
ue to the specialized equipment necessary for
t
esting a Laser-Radar receiver, there are no
authorized service stations for Whistler brand
d
etectors other than Whistler.
W
hen returning a unit for service, please follow
t
hese instructions:
1
. Ship the unit in the original carton or in a
suitable sturdy equivalent, fully insured, with
r
eturn receipt requested to:
W
histler Repair Dept.
551 N. 13th St.
R
ogers, AR. 72756
P
lease allow 3 weeks turnaround time.
I
mportant:
W
histler will not assume
responsibility for loss or damage incurred in
s
hipping. Therefore, please ship your unit
i
nsured with return receipt requested.
C
ODs
will not be accepted!
2. Include with your unit the following
i
nformation, clearly printed:
• Your name and street address
(for
shipping via UPS)
, a daytime telephone
n
umber and an email address, if applicable.
• A detailed description of the problem (e.g.,
“Unit performs self-test but does not respond
`
to radar”).
•
A copy of your dated store receipt or bill of
sale.
W
ARRANTY INFORMATION
3
. Be certain your unit is returned with its serial
n
umber. For reference, please write your unit’s
serial number in the following space:
s
/n______________.
Units without serial numbers are not covered under warranty.
I
mportant: To validate that your unit is within
t
he warranty period, make sure you keep a
c
opy of your dated store receipt. You may
register your warranty online at
w
ww.whistlergroup.com, however, for
warranty verification purposes, a copy of
y
our dated store receipt must accompany any
unit sent in for warranty work.
Service Out of Warranty
Units will be repaired at “out of warranty”
s
ervice rates when:
•
The unit’s original warranty has expired.
• A dated store receipt is not supplied.
•
The unit has been returned without its serial
number.
• The unit has been abused, modified,
i
nstalled improperly, or had its housing
removed.
The minimum out of warranty service fee for
your Whistler detector is $55.00 (U.S.). If you
r
equire out of warranty service, please return
your unit as outlined in the section “Service
Under W
arranty” along with a certified check or
m
oney order for $55.00. Payment may also be
made by MasterCard, VISA or American
Express;
personal checks are not accepted.
I
n the event repairs cannot be covered by the
m
inimum $55.00 service fee, you will be
contacted by a Whistler technical service specialist
who will outline options available to you.
If you elect not to have your unit repaired, it will
be returned to you along with your certified
check or money order.
W
ARRANTY INFORMATION
2
324
Important: When returning your unit for service,
be certain to include a daytime telephone
number and an email address (if applicable).
Customer Service
If you have questions concerning the operation of your
Whistler detector, or require service during or after the
warranty period, please call Customer Service at:
1-800-531-0004
Repr
esentatives are available to answer your questions
Monday - Friday from 8:00 a.m. to 5:00 p.m. (CT) or
visit the FAQ’s at www.
whistlergroup.com.
SPEC
I
F
I
C
ATIONS
Laser W
avelength:
905
±
50 nanometers (nm)
Radar Frequencies:
10.500 - 10.550 GHz (X Band)
24.050 - 24.250 GHz (K Band )
33.400 - 36.000 GHz (Ka Superwideband)
Operating Temperature Range:-10 C to +70 C
(14 F to +158 F)
Power Requir
ements:
Operational 12 to 15 volts DC, 250mA nominal
Vehicle Battery Saver, 30mA nominal.
One or mor
e U.S. patents may apply:
#5,666,120, #7,215,276
POP
™
Mode is a trademark of MPH Industries, Inc.
SWS
™
is a trademark of Safety Warning System L.C.
Specifications are subject to change
without notice.
WARRANTY INFORMATION
These and other accessories can be
ordered directly from Whistler by calling
1-800-531-0004 or visiting our online store
at www.
whistlergroup.com
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500501 Zippered Travel Case $9.95
202151 Windshield Bracket Kit $9.95
206552 Straight Power Cord (5’) $14.95
206553
Coiled Power Cord (7’) $15.95
206880 Hardwire Kit (10' ) $9.95
(for wiring to fuse box)
206666 Modular* Cord Package $17.95
(includes coiled and straight
cords, and power adapter)
159032 Package of 8 Suction Cups $2.95
402081 Non Skid Dash Pad $6.95
* Modular: Interconnecting pieces cord and plug.
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ACCESSORIES
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